Reviews

★ ★ ★ ★ ★

Collins is a 1st stop shop, no need to look elsewhere. We use our vehicles for our business and they got us in asap and took care of us quick so we had minimal down time. Very personable staff that remembers the customer details so I didn't have to repeat myself several times. Very affordable.

Thank you Wendy for trusting us with your business vehicles! We're glad we could minimize your downtime and provide a personal touch. Your appreciation for our affordability means a lot too! We look forward to serving you again at Collins Auto Repair!

- Collins Auto Repair
★ ★ ★ ★ ★

Enjoying my brand new all season tires and front end alignment from Collin’s Auto Repair. Rides and drives good just like it should. Great service with a smile. 😊

Thank you, Wayne! Your satisfaction means the world to us at Collins Auto Repair. We're thrilled to hear that your new tires and alignment have improved your ride. Providing exceptional service with a smile is what we strive for every day. Please don't hesitate to reach out if you need anything in the future.

- Collins Auto Repair
★ ★ ★ ★ ★

I really like this place you guys have the best mechanics and you are honest

★ ★ ★ ★ ★

Quick and friendly and issues well explained.

★ ★ ★ ★ ★

Had a strut break on an out-of-town trip and stopped at Collin's and they quickly assessed the issue and determined a repair plan .

★ ★ ★ ★ ★

Great experience with this local small-town repair shop! They replaced my brakes and rotors and repaired a lower ball joint, all in a timely manner and for less than the dealership quoted me. Friendly service, quality work, and a fair price. It’s great to find a trustworthy local shop that truly takes care of its customers. Highly recommend! 🚗🔧

★ ★ ★ ★ ★

★ ★ ★ ★ ★

The guys at Collins Auto in Albert Lea Mn are the best guys around . They are super concerned about the issues you bring to them about your car even if it’s just an oil change they are on top of it all They don’t treat us ladies like a lot of auto repairs places do these guys AWESOME as HELL they only do what is needed to be done and if something comes up that they thank they need to address to you they will and they will talk to you about it thoroughly Like I said Collins Auto in Albert Lea Mn are the Best Guys around

★ ★ ★ ★ ★

Always fair and reliable. They stand by their work. Collins has been my go to for 15 years.

★ ★ ★ ★ ★

My car was still smoking and overheating after a new thermostat was installed at a different shop. The air was bled out by Collins and I have had no further problems. They are so friendly and courteous. Discussed pricing with me and the repair they had done. Very fair with pricing. I will be going back for services I need repaired on my car.

★ ★ ★ ★ ★

Great guys to work with

★ ★ ★ ★ ★

I know the price of my vehicle was a little bit more than what I anticipated but Collins made sure before doing anything that I was gonna be OK with it. They explained to me why and they kept me updated if The pricing was Going to be different they didn’t do anything that was unnecessary to make things better for them rather they care for their customers

★ ★ ★ ★ ★

Jordan and the crew took care of the radiator replacement at a reasonable price. Always expect good customer service that they continually provide.

Thank you, Matt, for the kind words! It's great to hear that you had a positive experience with us. Customer satisfaction is our top priority, and we're glad to know that you found our service to be excellent. If you ever need any further assistance, don't hesitate to reach out.

- Collins Auto Repair
★ ★ ★ ★ ★

Went here on a referral one time, still our only trusted auto repair garage 5 years later! Incredible customer service, every single time.

Megan, thank you for your continued trust in Collins Auto Repair! We're thrilled to be your go-to shop for the past five years. Providing exceptional customer service is always a top priority for us. If you ever need anything, don't hesitate to reach out. We appreciate your loyalty!

- Collins Auto Repair
★ ★ ★ ★ ★

Thank you for the five-star rating, Sue! We're thrilled to hear that you had a positive experience at Collins Auto Repair. It's our pleasure to provide excellent service for all your automotive needs. We hope to see you again in the future!

- Collins Auto Repair
★ ★ ★ ★ ★

Always great

Anne, thank you for your kind words! We're thrilled to hear that you consistently have a great experience at Collins Auto Repair. We aim to provide top-notch service every time. We're here whenever you need us!

- Collins Auto Repair
★ ★ ★ ★ ★

Flat tire was fixed on time and on the day I wanted.

Thank you for the positive feedback, Kandee! We're glad we could fix your flat tire efficiently. We strive to provide timely service aligned with our customers' preferences. If there's anything else we can assist you with, don't hesitate to reach out.

- Collins Auto Repair
★ ★ ★ ★ ★

Thank you, Karen, for the 5-star rating! We're glad that you had a positive experience with us. If you have any further questions or need assistance, feel free to reach out. We're here to help!

- Collins Auto Repair
★ ★ ★ ★ ★

The crew at Collins works hard to get the job done well without a long wait...so efficient! And without breaking the bank!!

★ ★ ★ ★ ★

Had a mishap on a road trip to Albert Lea. The splash guard under our car was dragging on the road. My dad recommended Collins and we're so glad he did. We brought it in and within 15 minutes they had reattached it for us with no charge and we were on our way!

★ ★ ★ ★ ★

My husband recently had car trouble driving back to Iowa. Lynn and Jordan were incredible in helping with the issue. They looked at it in a short period and advised on what was needed. They went out of their way to help him get back on the road. I highly recommend them. They made a horrible day much better.

★ ★ ★ ★ ★

Great service. Fair prices. Will be going back.

★ ★ ★ ★ ★

We were traveling with our camper and were in a real tight spot! Check engine light stopped us in our tracks and Collins auto repair diagnosed and fixed it in less than 24 hours. Very personable and professional. They educated us to help. Keep us safe in the future, and even helped coordinate temporary transportation for the day. Thank you so much.

★ ★ ★ ★ ★

★ ★ ★ ★ ★

Collins has been very easy to work with, have been able to schedule me in quickly, were upfront about costs and timing, and have been great to work with! I highly recommend them.

★ ★ ★ ★ ★

They were able to get my vehicle in quickly! Reasonable priced. Jordan is always professional but provides you with a friendly face which is also nice. Jordan explains everything very clearly. Highly recommend. Great and honest mechanics.

★ ★ ★ ★ ★

Super nice guys got me in the with in a couple days I would recommend them to anyone

★ ★ ★ ★ ★

★ ★ ★ ★ ★

★ ★ ★ ★ ★

I don't take a vehicle to the shop very often but when I do I take it to Collins. Every time has been a great experience. Thank you guys for the outstanding work you perform.

★ ★ ★ ★ ★

Found the problem shortly and didn’t break the bank. Would go again.

Thank you for taking time to give us feedback. This is how we make sure we are doing our best to be the best. Please let us know when we can help again

- Collins Auto Repair
★ ★ ★ ★ ★

They diagnosed an electrical system issue quickly and kept the cost as low as possible.

Thank you Fred for the positive review and the kind words. Please let us know when we can help again.

- Collins Auto Repair
★ ★ ★ ★ ★

Very appreciative of overall service. Honest, straight forward assessment of what is needed! All my family vehicles are serviced at Collin’s.

Thank you Brian for taking time to give us feedback on how we are doing. Its always a pleasure helping you and your family.

- Collins Auto Repair
★ ★ ★ ★ ★

Thank you for trusting Collins with your AC. Please let us know when we can help again.

- Collins Auto Repair
★ ★ ★ ★ ★

I love this place! The staff is professional and friendly. They answer all my questions and explain in as much detail as I can handle. Nothing has ever costed more than was estimated and I've been a customer for years now.

Thank you for your kind words, Kathy! We're thrilled to hear that you've had such positive experiences with our team. Providing great service and clear communication are top priorities for us, so it's gratifying to know that we've met your expectations. We appreciate your loyalty and look forward to serving you for many more years to come!

- Collins Auto Repair
★ ★ ★ ★ ★

Great job! Thanks for thinking out of the box!!

Thank you, Bob! It's fantastic to hear that you enjoyed our innovative approach. We always strive to exceed expectations. We can't wait to serve you again.

- Collins Auto Repair
★ ★ ★ ★ ★

Lynn and is team are are great to work with.

Thank you for the positive review and kind words. Please let us know if there is anything we can help with in the future.

- Collins Auto Repair
★ ★ ★ ★ ★

Honest, fair and professional! My only complaint is you don't have enough stars in the questionnaire!

Thank you Lanny. I figured your only complaint was we are now too far away from you. The team here misses seeing you. Hope life is treating you well.

- Collins Auto Repair
★ ★ ★ ★ ★

Collins has serviced this vehicle since new.60,000 and going strong. Friendly and knowledgeable service manager. Certified mechanics and they sell tires also. Everything you need in a one stop shop. Bonus super pillar of the community owner who really does care!!

Thank you Wayne for trusting us with your Honda and all your other vehicles. You make this job fun and have always been there for us when needed as well. Thanks again for the kind words and continued trust.

- Collins Auto Repair
★ ★ ★ ★ ★

Thank you for taking time to give us a five star review. We appreciate the feedback as this is how we maintain the level of quality we strive for.

- Collins Auto Repair
★ ★ ★ ★ ★

great service, friendly and knowledgeable staff

Thank you Tim for the feedback and kind words.

- Collins Auto Repair
★ ★ ★ ★ ★

We have taken all three of our vehicles to Collin’s for repairs and service. They are very professional and fair with the work they do. You can trust it’s getting done right.

Thank you for the opportunity to work with you on this repair. We appreciate you as a customer and would like to thank you for an amazing review and we look forward to working with you on any future repairs you may need. Have a great weekend.

- Collins Auto Repair
★ ★ ★ ★ ★

We always like coming to Collin’s. We like their service and are very knowledgeable with what they do. And always take time to explain things. All of the workers that we have been lucky to work on our vehicles have always been nice and respectful.

Thank you for taking the time to respond with an amazing review. We want to thank you for your kind words we look forward to working with you on any future repairs you may need have a great day.

- Collins Auto Repair
★ ★ ★ ★ ★

Thank you for the feedback and for the five stars. Please let us know when we can help again.

- Collins Auto Repair
★ ★ ★ ★ ★

Thanks Lynn & Jordan for getting both vehicles in so quickly. I appreciate you checking “things” out when my cars are in and recommend what should be repaired to keep them running. (I’m going to make 300,000 miles!).

Thank you Angie we appreciate you taking the time to respond with such an awesome review. we look forward to helping you make it to the 300,000 mile mark.

- Collins Auto Repair
★ ★ ★ ★ ★

Very accommodating in scheduling. Lynn is a great guy!

Thank you Wendy for the positive feed back and the kind words. We look foreword to working with you on your new car.

- Collins Auto Repair
★ ★ ★ ★ ★

Very satisfied with the work they do very Profesional & courtious

Thank you for your continued support and postive review we look forward to working with you in the future with any repairs. Thank you for trusting Collins and for the positive review. Please let us know when we can help again.

- Collins Auto Repair
★ ★ ★ ★ ★

Best service in town.

Thank you for the amazing 5-star review, H Stalm! We're thrilled to hear that you think we have the best service in town. We work hard to provide top-notch service to all our customers and it's always great to hear when we succeed. We appreciate your business and look forward to serving you again!

- Collins Auto Repair
★ ★ ★ ★ ★

As always, the Collins Auto team has done an outstanding job in service, reliability and speedy service! Thank you!!!

Thank you for taking the time to respond to our review. We appreciate your continued support and positive review and look forward to working with you in the future.

- Collins Auto Repair
★ ★ ★ ★ ★

Had a bunch of dashboard warning lights on. Took to Collins to have it checked. Jordan diagnosed the problem then researched and found that the problem was covered by warranty. He then called the closest dealer in Rochester and spoke to a mechanic who confirmed diagnosis. I then took to Rochester & had work done under warranty. Thanks to Jordan for helping!

Thank you for the continued trust in Collins. I am glad we were able to help you out on this one.

- Collins Auto Repair